FAQs Archive - Page 4 of 5

Creating Lists of Subscribers

Use the navigation menu to go to the ‘Manage Subscribers’ page.

Click the large ‘Create a New Subscriber List’ button on the left hand side of the page.

You will be taken to the ‘Setup a new subscriber list’ process which is a four step process that will guide you through.

The first step is the ‘List Setup’ […]

April 30th, 2015|Comments Off

Importing Subscribers

In Texta you can import your subscribers in several different ways in bulk.

Import using CSV file

Note: When importing subscribers via CSV please make sure that mobile numbers either start with the international code (eg. 6421 for NZ) or have a 0 in front (eg. 021). If you have created your CSV file in Microsoft Excel […]

April 30th, 2015|Comments Off

Exporting Subscribers

You can export your contacts from a subscribers list in one simple step.

Click on the subscribers list you wish to export contacts from.
Click on the “Export Subscribers” link
Select whether you wish to export all records, only active subscribers, or only all those that have unsubscribed.
Click on the export button and Texta will produce a CSV […]

April 30th, 2015|Comments Off

List Cleaning

After importing contacts into a list, each list is put through a set of processes to ensure the list is clean and good for use in a campaign. The following is a breakdown of the individual processes the list is put through.

List Cleaning

Post import, every list goes through Texta’s built in cleaning process which is […]

April 30th, 2015|Comments Off

Managing Suppression Lists

Suppression lists are used by large scale SMS marketers to manage the list of people who have opted out of receiving any offers or SMS messages from you in the future.

A suppression list is usually just a list of mobile numbers in a CSV format.

To upload your suppression list follow these steps:

Click on the Manage […]

April 30th, 2015|Comments Off

Understanding Subscriber Analytics

Texta provides an easy to understand view of your Subscriber lists to allow you to quickly understand and manage your lists.

By clicking on the green plus icon next to the list you will see

Number of active subscribers (active mobile numbers)
Number of unsubscribes that have opted-out from this list.

Subscribers that have opted-out are not counted as […]

April 30th, 2015|Comments Off

Search for a subscriber

If you have a number of different lists and wish to search for a Firstname, Lastname or phone number across all your lists then, you can do this easily and quickly with the Texta ‘Look Up a Subscriber’ button.

This can be found on the ‘Manage Subscriber’ page, left hand side, large orange button.

Once you have […]

April 30th, 2015|Comments Off

Generating Subscription Forms for your website

Using the subscription form generation feature in Texta you can generate a HTML form for your website. As your website visitors complete the form on your website, their data is automatically stored inside the subscriber list in Texta saving you the hassle of importing them back in, at a later stage.

To generate a HTML subscription […]

April 30th, 2015|Comments Off

What is a CSV file

A comma-separated values – CSV (MS-DOS) file is used for the digital storage of data structured in a table of lists form, where each associated item (member) in a group is in association with others also separated by the commas of its set. Each line in the CSV file corresponds to a row in the […]

April 30th, 2015|Comments Off

Managing Opt Outs

If people receiving your SMS messages wish to unsubscribe (no longer receive text messages from you) then all they need to do is reply ‘Stop’, ‘Unsubscribe’, ‘Cancel’ or ‘Remove’ to your sent message.

Once Texta receives one of these, then the contacts details will be copied to the suppression list and their status in the list […]

April 30th, 2015|Comments Off